Hippo Shoes, Hippopotamus High Top Sneaker, Animal Fan hightop, custom shoe, mom dad child shoe

Thank you for your interest in our store's products. Before you order please read the information about our products below:
• All of our Low Top Canvas Shoes are custom-made to order and handcrafted to the highest quality standards.

2 type of shoe sole: Black and White.

• Type: Lightweight city running shoes.
• Vamp: Canvas.
• Weight: 620g (A pair).
• Color: Custom pattern.
• A Stylish shoe head
• Shoes are designed to be waterproof and crashworthy, and careful stitching makes the toe more stylish.
• Breathable Canvas fabric
• The shoe body is made of high-quality Canvas fabric, which makes it comfortable and breathable to wear.
• Breathable perspiration insole
• Breathable insole, moisture absorption and perspiration. Get close to your skin, keep your feet dry, and make your movement more free.
• Anti-skid and wear-resistant sole

*Please note that colors may vary slightly from printed items to images on screen due to different lighting, screen resolutions, and printer calibration.

PRODUCTION | SHIPPING TIME:
✨We design our Shoe in the Viet Nam and we work with responsible and high-quality printing partners in China to print out our designs on the Combat Shoe as we do not have the technical means to carry out the print from here. As such, expect the shoe to be delivered from China.
📦 Please allow 5 -10 business days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility.
📦 Estimated Standard Shipping time is 2-3 weeks and it is FREE. However, you have the option to upgrade your shipping. This will be at a cost when you select the expedited shipping at checkout.
📦 If you chose to upgrade to Express Shipping during checkout, the estimated shipping time is 6-10 days. (PO Box address cannot be used for Express Shipping)
📦 Delivery to remote areas during peak season might take longer time. Please be patient as your order is unique, made just for you.

SHOE SIZE EXCHANGE POLICY:
⭐⭐⭐⭐⭐ Free Size Exchanges are allowed ONCE per each shoe order.
⭐⭐⭐⭐⭐ Size Exchange request must be initiated WITHIN 14 days from the date of receipt. Any exchange request outside our 14-day policy will not be accepted so please adhere to this specific policy terms for a smooth experience.
⭐⭐⭐⭐⭐ To reduce the risk of sizing issues, we encourage you to double-check the size charts provided within this listing. The size charts show separate dimensions for both men and women. So please make sure to pick the correct shoe size.

NOTE:
💲 The product price will be included in the package as it is required by customs.
👞 Selling Price is for one pair of shoe only. Any props, matching apparel, and other fashion accessories shown in the product photos are for display purposes only and not for sale.

Guarantee:
We truly believe we design some of the most trendy products and we back that up with Customer Satisfaction Guarantee. If you don’t have a positive shopping experience for any rason, we will do whatever it takes to make sure you are satisfied with your purchase.

Shopping online can sometimes be a daunting task, so we want you to know there are absolutely zero risks in purchasing something and trying it out. If you don’t like it, no hard feelings, we’ll make it right.

We have 24/7/365 ticket and email support. Please contact us if you need assistance, we are here for you.

When will my items be shipped?

To estimate when you can expect your order, please refer to the timeframe below.
In addition, if your order is personalized and/or needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or difficult) can be from 1-3 days or more.

We know that you want the lowest prices possible so we do not pad our product prices with hidden shipping expenses. We never mark up shipping costs and our rates to you are often below our actual shipping cost. This results in lower total costs for you.

Most packages arrive on time. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please email us at [email protected] and we’ll make it right!

Shipping Information time frame 

Categories	Production Time	Processing Time( Shipping your order to our warehouse, put your name and address on it, and ship it out )	Shipping Time(This time is from the date that it is shipped out, not the day the order is placed )
Poster	1 – 3 Business Days	2 – 3 Business Days	4 – 7 Days
Apparel	1 – 3 Business Days	2 – 3 Business Days	4 – 7 Days
Canvas	1 – 3 Business Days	2 – 3 Business Days	4 – 7 Days
Mug	1 – 3 Business Days	2 – 3 Business Days	4 – 7 Days
Water Tracker Bottle	1 – 3 Business Days	2 – 3 Business Days	7 – 14 Days
Tumbler, Wine Tumbler	1 – 3 Business Days	2 – 3 Business Days	7 – 14 Days
Metal Sign & Wood sign	1 – 3 Business Days	2 – 3 Business Days	7 – 14 Days
Quilt Bedding Set & Blanket	1 – 3 Business Days	3 – 5 Business Days	7 – 14 Days
Doormat & Flag	1 – 3 Business Days	3 – 5 Business Days	7 – 14 Days
Pillow	1 – 3 Business Days	3 – 5 Business Days	7 – 14 Days
Shoes & Boots	1 – 3 Business Days	3 – 5 Business Days	7 – 14 Days
Hawaiian Shirt	1 – 3 Business Days	3 – 5 Business Days	7 – 14 Days

FREE Shipping On Order Over $99
Delivery Time =Production Time + Processing time + Shipping time

PLEASE NOTE:

1. The above timeframe is only applied for orders to the US with standard shipping method (“days” here is “business days”)
2. The majority of our orders are processed and shipped within the timeframe we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery timeframe.
3. Due to unforeseeable delivery bottlenecks with our suppliers as well as delivery companies, deliveries may be delayed a little bit. We apologize for any inconvenience that this may cause to you.
4. Holiday shipping: Due to certain US and International Holidays, especially in peak seasons, orders may take longer to ship out.. We’re so sorry for this inconvenience and hope that you can understand for us.
5. International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.

How to Check/Track order status?

• If your order has been shipped out, a Tracking Number will be sent to you via email.
  -You can track your order via the following link: https://www.enjoyraces.com/pag...
• Enjoyraces Customer Service at: [email protected] if you have any doubts referring to your orders.

I never received my package, what should I do?

Many times your package will be sitting at the local post office due or there was a missed delivery attempt.

For U.S. orders, if a package has not been successfully delivered and it has been more than 20 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. If it has been less than 20 days and tracking data is showing, please patiently wait until the package has a chance to arrive.

For international orders, if a package has not been successfully delivered and it has been more than 30 days and tracking data is showing we will replace or refund these orders.

If your item has not arrived within the time frame, contact enjoyraces Customer Service at: [email protected] and we will do our best to help you!

How much is shipping?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and continue to shipping method.
Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

International buyers – What about customs? Will I be charged for duties or customs when my package arrives in my country?
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges vary from one country to another and are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be.

Easy Exchange & Easy Return

Standard Guarantee:
Need to return your items? Don’t worry, we totally understand. That’s why we have a 30-day return policy for all products at Enjoyraces. Here is some detail if you’re making a return:

• We offer a satisfied guarantee or refund your money back. If you don't receive your order or recognize the items are not similar to the description.
• Please contact us and send a photo of the product - No need to return any items to us.
• Return/exchange policy does not apply to products purchased with a discount code or free items.

If your refund still hasn’t been applied after you receive your next bill, please let us know at [email protected] and we’ll be happy to resolve that for you.